Shipping Policy

Last updated: 13 August 2026

Thank you for shopping at Trendigo Outlet. We aim to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or UK public holidays may be processed on the next working day.

Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information where available.

UK Delivery

Estimated delivery time after dispatch is typically:

3–7 business days

Delivery times are estimates and may vary depending on the product, courier, destination, stock availability, or circumstances outside our control.

Shipping Costs

Shipping charges, where applicable, are calculated and displayed at checkout before you complete your purchase.

Any free delivery promotions will be clearly displayed on our website or during checkout.

Multiple Packages

If your order contains multiple products, they may occasionally be shipped separately. This means you may receive more than one package for the same order.

You will not be charged additional shipping fees because an order is delivered in separate packages unless clearly stated before purchase.

Tracking Your Order

Where tracking is available, tracking details will be sent to the email address provided when placing your order.

Please allow some time after receiving your tracking information for the courier's tracking system to update.

Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays can occasionally occur due to courier issues, severe weather, high seasonal demand, public holidays, or other circumstances outside our reasonable control.

If your order has not arrived within the expected delivery period, please contact us so we can investigate.

Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information at checkout.

If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Lost or Damaged Parcels

If your parcel arrives damaged, or you believe it has been lost in transit, please contact us as soon as possible with your order number and relevant details.

We will review the issue and work with the courier or supplier where necessary to find an appropriate resolution.

International Shipping

International shipping availability, delivery times and costs will be displayed at checkout where applicable.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions regarding shipping or your order, please contact:

Trendigo Outlet
Email: support@trendigooutlet.com
Website: trendigooutlet.com